Refund Policy – PilotSphere

1. No Refund Policy (Digital Products)

All purchases made on PilotSphere are non-refundable.

Since our platform provides instant access to digital content, simulations, and learning materials, we do not offer refunds once:

• A course or module has been purchased, or
• Access to any content has been granted

2. Exceptions (Limited Cases)

Refunds may only be considered under the following circumstances:

• Duplicate payment due to a technical error
• Failed transaction where access was not granted
• Billing errors caused by our system

In such cases, users must contact us within 48 hours of the transaction.

3. Refund Processing (If Approved)

• Processed within 5–10 business days
• Refunded to the original payment method
• Transaction fees (if applicable) may be deducted

4. Subscription Plans (If Applicable)

• You may cancel your subscription anytime
• Cancellation will stop future billing only
• No refunds for the current billing cycle

5. User Responsibility

By purchasing any product on PilotSphere, you agree that:

• You have reviewed the course details before buying
• Results depend on individual effort
• No refunds will be requested after accessing content

6. Contact for Refund Requests

If you have any billing-related concerns, please contact:

Email: [email protected]